Advanced Guide Troubleshooting

Contents > Loading Paper > Loading Paper > Media Types You cannot Use

### Media Types You cannot Use

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

Folded, curled, or wrinkled paper

Damp paper

Paper that is too thin (weighing less than 17 lb / 64 gsm)

Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28 lb / 105 gsm)

Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on A5 or smaller sized paper)

Picture postcards

Postcards affixed with photos or stickers

Envelopes with a double flap (or sticker flaps)

Envelopes with an embossed or treated surface

Envelopes with pressure seals

Envelopes whose gummed flaps are already moistened and adhesive

Any type of paper with holes

Paper that is not rectangular

Paper bound with staples or glue

Paper with adhesives

Paper decorated with glitter, etc.

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