Advanced Guide > Troubleshooting > Alarm Lamp Flashes Orange

# Alarm Lamp Flashes Orange

When a printer error occurs, the Alarm lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

(A) Note the number of flashes

(B) Flashes repeatedly

Number of flashes/Cause | Action
--- | ---
Two flashes: Printer is out of paper. /Paper does not feed. | Reload paper on the Rear Tray and press the RESUME/CANCEL button.
Three flashes: Paper jam. | The paper may be jammed. Remove the jammed paper, reload paper properly in the printer, and then press the RESUME/CANCEL button. Paper Jams
Four flashes: Ink has run out. | Ink has run out. Replace the ink cartridge and close the cover. If printing is in progress and you want to continue printing, press the RESUME/CANCEL button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

Five flashes: The FINE Cartridge cannot be recognized. | The FINE Cartridge may not be installed properly or it may not be compatible with this printer. Open the Front Cover and install the FINE Cartridge properly or install the one compatible with this printer. If the problem is not resolved, the FINE Cartridge may be faulty. In this case, contact your Canon service representative.
Seven Flashes: FINE Cartridge is not installed in the correct position. | Make sure that each FINE Cartridge is installed in the correct position. Routine Maintenance
Eight flashes: Ink absorber is almost full. | The ink absorber is becoming full. The printer has a built-in ink absorber to hold the ink used during Print Head Cleaning. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the printer.)
Fourteen Flashes: The FINE Cartridge cannot be recognized. | The FINE Cartridge may not be compatible with this printer. Install the appropriate FINE Cartridge. Routine Maintenance
Fifteen Flashes: The FINE Cartridge cannot be recognized. | The FINE Cartridge may not be installed properly or it may not be compatible with this printer. Install the appropriate FINE Cartridge. Routine Maintenance
Sixteen Flashes: Ink level cannot be detected. | Ink may have run out. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the RESUME/CANCEL button for at least 5 seconds.

Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.

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