Advanced Guide > Maintenance > Performing Maintenance from a Computer > Cleaning the Print Heads

# Cleaning the Print Heads

The print head cleaning function allows you to remove any blockages in the print head nozzles. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.

The procedure for cleaning the print heads is as follows:

## Cleaning

1. Open the printer driver setup window

2. Make sure that the printer is on and then click Cleaning on the Maintenance tab

   Print head cleaning starts.

3. Complete cleaning

   Click OK when the confirmation message appears.
   Next, the Nozzle Check dialog box opens.

4. Check the results

   To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel.

   If cleaning the head once does not resolve the print head problem, clean it once more.

## Deep Cleaning

Deep Cleaning is more thorough than Cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.

1. Open the printer driver setup window

2. Click Deep Cleaning on the Maintenance tab

   The Deep Cleaning dialog box opens. Follow the instruction shown in the dialog box.
   Click Initial Check Items to display the items you need to check before performing Deep Cleaning.

3. Make sure that the printer is on and then click Execute.

   Click OK when the confirmation message appears.

   Print head deep cleaning starts.

Important

- Cleaning consumes a small amount of ink. Deep Cleaning consumes a larger amount of ink than Cleaning.
  Cleaning the print heads frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary.

Note

- If there is no sign of improvement after Deep Cleaning, switch off the printer and perform again. If there is still no sign of improvement, the ink may have run out. For details on the remedial action to be taken, see "Machine Moves But Ink Is Not Ejected."

## Related Topic

Checking the Print Head Nozzles

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