Troubleshooting

# Problems in Printing

For Windows: In the File menu, EPSON PhotoQuicker3.2 or higher is not available. For Mac OS X: In the File menu, EPSON PhotoQuicker3.4 or higher is not available.
Cause | What to do
EPSON PhotoQuicker3.2 (3.4 for Mac OS X users) or higher is not installed on the computer. | Install EPSON PhotoQuicker3.2 (3.4 for Mac OS X users) or higher, and make sure it is not running.
The P.I.F. Frame registered in the software for P.I.F. is not displayed in the layout list.
Cause | What to do
The paper size you selected in the software for P.I.F. is not appropriate. | Select the same paper size that you set in the Paper settings dialog box at the beginning. See the following sections for details: Welcome to PIF DESIGNER! (for P.I.F. software/Memory Card) Welcome to PIF DESIGNER! (for Digital Camera)
The text string does not print nicely.
Cause | What to do
The character frame is too large for the strings, or the aspect ratio is too large. | The strings must fit in the character frame. Make the character frame has just the same length as the strings you are going to input.
When you print using an EPSON printer that comes with a memory card, some of the items cannot be printed.
Cause | What to do
The number of items you placed on the P.I.F. Frame may exceed the limit. | You can stack up to 4 items and align up to 10 items. See Using an EPSON Printer with a Memory Card for details. However, you can stack up to 3 items if the picture elements are more than 4 million pixels.

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