Troubleshooting

# Problems in Creating a P.I.F. Frame

The image data cannot be loaded using the Background/Decoration tool.
Cause | What to do
There is no image data in the specified location. | Make sure a file with a format that PIF DESIGNER can read exists in the specified location. See the following sections for details: Preparing an Image (Step 1) (for P.I.F. software/Memory Card) Preparing an Image (Step 1) (for Digital Camera)
The P.I.F. Frame that has been registered is not saved.
Cause | What to do
The P.I.F. Frame cannot be saved even if it has been registered. | Create a P.I.F. Frame again, and then save it by selecting Save As File for Editing from the File menu. See the following sections for details: Save As P.I.F. Frame (for P.I.F. software/Memory Card) Save As P.I.F. Frame (for Digital Camera)
The image data cannot be loaded.
Cause | What to do
The size of the image data is too large or too small. | Make sure the size of the image data is between the maximum of 4095 x 4095 pixels and the minimum of 160 x 160 pixels.
The inserted picture frame does not appear in the thumbnail view.
Cause | What to do
The image is not inserted in the picture frame. | In the thumbnail, the picture frame is not displayed but placed on the P.I.F. Frame. To view the picture frame in the thumbnail view, apply the image in the picture frame.
The image data cannot be selected.
Cause | What to do
You cannot select a file protected by copyright. | Select image data that is not copyrighted. When you select a copyrighted image, you see the message "This file cannot be read because it is protected by copyright."
For Mac OS X: The process does not complete properly.
Cause | What to do
There is not enough virtual memory. | Increase the virtual memory in the Control Panel. If you use large files, about 500 MB of hard disk space is needed. Restart the computer after increasing the virtual memory.

[Top]

Next