HP Deskjet Consumer Readme

Last updated: March 28, 2007

Thank you for purchasing an HP product. Refer to this document while installing and using your HP Deskjet hardware and software. It contains important information that became available only after the onscreen Help and printed User Guide were completed.

The HP Web site provides additional information on support, software upgrades, software installation/uninstall, Frequently Asked Questions (FAQs), new operating system support, and general support information for your HP Deskjet product. The link to the HP Web site is http://www.hp.com/support.

### Contents

Setup and System Requirements

> Minimum Requirements for All Systems

> Minimum Requirements for Windows Systems

> General Installation and Setup Information

> Microsoft Windows Service Packs

Installation

> Multiple HP Imaging Products

> Installation Problems

Troubleshooting

> Device is Not Recognized

> HP Photosmart Imaging Applications

### Setup and System Requirements

This section contains information on various requirements your system should meet before you can install this software package.

### Minimum Requirements for All Systems

- CD-ROM or DVD-ROM drive
- Available USB port and USB cable
- SVGA 800 x 600 monitor with 16-bit color(32-bit color recommended) Adobe® Acrobat® Reader 5 or higher recommended
- For All-in-One Printer Full-color scanning requires an additional 50 MB hard disk space
- Internet access recommended
- 700 MB available hard disk space for software installation (HP Deskjet D Series)
- 900 MB available hard disk space for software installation (HP Deskjet F Series)
- Microsoft® Internet Explorer® 6 or higher

### Minimum System Requirements

- Microsoft® Windows® Vista

- A modern 800 MHz 32-bit (x86) or 64-bit (x64) Processor (1 GHz or higher recommended)
- 512 MB RAM (1 GB or higher recommended)

- Microsoft Windows XP Home, XP Professional, XP Professional x64 Edition, XP Media Center Edition, XP Starter Edition and Tablet PC Edition

- Any Intel® Pentium® II, Celeron®, or compatible processor, 233 MHz (Pentium III 300 MHz or higher recommended)
- 128 MB RAM(256 MB or higher recommended)

- Microsoft Windows XP Professional x64 Edition

- Any AMD® Athlon 64, AMD Opteron, Intel Xeon with Intel EM64T support, Intel Pentium 4 with Intel EM64T support
- 256 MB RAM (512 MB or higher recommended)

- Microsoft Windows 2000 (Service Pack 3 or higher)*

- A Basic HP print (and scan if you have an All-in-One printer) solution is supported. (The full HP Photosmart software solution is not supported on Windows 2000)
- Any Intel® Pentium® II, Celeron®, or compatible processor, 233 MHz (Pentium III 300 MHz or higher recommended)
- 64 MB RAM (128 MB or higher recommended)

(Does not support Windows 95, 98, 98 Second Edition, Me, 3.1, NT® 4.0, DOS, 2003 Server.)

### General Installation and Setup Information

- Administrative privileges are required to install or uninstall the HP Photosmart software.
- The HP Photosmart software supports a variety of HP products. The HP Photosmart software installs by default into the C:\Program Files\HP folder. You can change this install folder during the first install of HP Photosmart software on a computer. Subsequent installs of other HP products that use the HP Photosmart software will automatically use the same folder as the first install. To change the folder where the HP imaging software is installed, you must first uninstall all HP imaging devices and the HP Photosmart software and then re-install all HP imaging devices and HP Photosmart software.
- HP Photosmart software will install in the same language as a previous install on the same system. If you wish to change the language of the HP Photosmart software, you must first uninstall the software for every device that uses the HP Photosmart software, the HP Photosmart software itself, and then re-install. HP Photosmart software will install in the language of the operating system of the PC by default (if that language is supported by the HP Photosmart software).
- HP Photosmart software functionality on systems that just meet minimum system requirements will be limited. Use of many images, or videos, require a system that meets the recommended system requirements for acceptable performance and reliability.

### Microsoft Windows Service Packs

Periodically, Microsoft releases Service Packs that contain upgrades and fixes for released operating systems. Windows 2000 and XP Service Packs are available from the Microsoft Web site. Go to http://www.microsoft.com to obtain updates.

### Installation

Multiple HP Imaging Products

When multiple instances of the same device are installed, two entries appear in the HP Solution Center. Typically, the first instance of the device installed has the name of the device (for example, HP Deskjet X series) and the second instance is called “copy 1.” You can rename these by going into the printer folder and changing the name of each entry. For example, “HP Deskjet X - home” and “HP Deskjet X - work.” Changing these entries also changes the name of the status icon and the device listing in the HP Solution Center.

### Installation Problems

### Recovering from a Failed Installation

If the installation failed, HP recommends that you review the troubleshooting information in the printed documentation. If you continue to have problems, go to http://www.hp.com/support for more suggestions on troubleshooting a failed installation.

### Troubleshooting

For more troubleshooting help, see the Troubleshooting information in the onscreen or printed documentation that was included with your device or visit the support website at http://www.hp.com/support.

### Device is not recognized

If your device is not recognized:

- Ensure your USB cable is connected correctly. Remove the USBcable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer. Be sure that you have plugged the USB cable into the USB port on the back of the device. Some devices, like Deskjet printers, have a USB port in front for direct connection to a camera. This front USB port cannot be used to connect the device to your computer.
- Check that the device is turned on. Devices are not recognized when the power is switched off.
- Try connecting the USB cable to a different USB connector on the computer.
- Ensure that your USB cable is no more than 5 meters (16 feet) in length.

If your device included a Setup Guide, review it carefully for details on how to connect your device to your PC.

### HP Photosmart Imaging Applications

You may have HP Photosmart Premier, HP Photosmart Essential, and HP Photosmart Express installed, depending on the number of HP devices you own and the install options you selected. All applications may be safely installed on a computer at the same time, and you may use any of the applications depending on your preference.

### Software License Information

- Expat XML Parser (used internally by the HP software)

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd.

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Windows® and Microsoft Windows® are U.S. registered trademarks of Microsoft Corp. Copyright(c) Hewlett-Packard Co. 2006. This information is subject to change without notice and is provided “as is” with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

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